Cleo Sham

Cleo is Spotahome’s Chief Operating Officer. She oversees Spotahome’s global performance, delivery and expansion, and leads operations and customer experience, which covers Spotahome’s unique selling proposition -the Homecheckers, property listings, landlord management, regional development and the tenant experience. Prior to Spotahome, Cleo was Head of Uber’s Regional Operations EMEA, where she was responsible for ridesharing operations in 45 countries after moving from Director of Operations, China. There she helped to turn Guangzhou, home to 12 million people in southern China, into Uber’s busiest city globally in little more than two years. Prior to Uber, she had worked at Mckinsey, Merrill Lynch and had launched a number of her own startups. Cleo is the first woman to join the Spotahome C-Suite. Cleo is a strong ambassador for women in business and LGBTQ+ inclusivity, recognised by her participation in leading events Women in Technology, EUROUT and Feminin Pluriel. She holds an MBA from Wharton Business School at the University of Pennsylvania, an Ivy League institution, where she was a Joseph Wharton Fellow, and graduated from Rice University with a triple-major in Economics, Managerial Studies and Sports Management. In her spare time, Cleo has a passion for sports, especially surfing and tennis. She speaks English, Cantonese, Mandarin, German and Spanish.